This is the reply to my email of complaint, my having been shunted from site to site.
Unbelievable!
Any Journo fancy having a go? I will give full co-operation.
QUOTE:
Dear Customer
With reference to your e-mail regarding your technical query
Unfortunately the problem you have described on your e-mail is above and
beyond the level of training for this department.
The only answer we can give to you is to contact or technical support team
on 0906 2517 517 or e-mail them at
[email protected]
We apologise for any further inconvenience caused.
Regards
Freeserve Customer Care
-----Original Message-----
From: Richard B***** [mailto:
[email protected]]
Sent: 29 November 2000 11:25
To:
[email protected] Subject: Service unusable
My Freeserve Time account (************.co.uk) was rejecting my
password two days ago. I can now get in, but I can't connect to any sites.
The www cache simply doesn't respond.
Is there any hope of service being restored, or do I need to go to AOL?
Richard B******