Karen,
All H/A's employ what they call "Zero Hrs" staff who they call up to a week in advance (many times though much closer to the shift they want covering) in order to get certain "peak periods" covered.
They are much cheaper than getting normal F/T staff to cover the shift as there is no enhanced O/T payments involved, however all the H/A's I know get there "Zero Hrs" staff from Ex-employees who have either left (but still want the fallback) or had children & find that the constant early starts/late finishes are a problem with regard to childcare. Some staff who have gone to be CC (Cabin Crew) also call in & ask if there is anything going on one of there days off.
You see thats the disadvantage of working in this industry now, the money is cack for all companies inc some of the airlines.
Would I want any of my Kids working here now.........NO. better they get a trade/qualification & work decent hrs !!!
