Watch for the following from unotel:
1. They change the billing date occasionally which, if you pay late, they charge AUD5.00
2. They stop mailing you printed bills without authority and e-mailing them. You need the required program to access them.
3. They changed the unlimited plan from AUD19.95 to AUD24.95 and expected moi to cop the increase, again without authority from me, or the option to change plans.
4. Yes, they drop you out constantly and, of course, it's YOUR modem.
5. They used to send rubbish constantly in the mail about signing up for their ISD/STD calls which, even if you ignore them, they sign you up anyway (not that you are obliged to use them)
6. If you pay by phone, they advised me, and I quote; "The computer receipt means nothing". ie: you can argue black & blue for 3 months, like I did, that I'd paid a bill and quoted the allegedly useless receipt before someone finally got off their proverbial & corrected the error!
Bitter & twisted? No. Wiser & elsewhere? "Yes"!
