PPRuNe Playmate of the Month
Join Date: Feb 1999
Location: Donington, Lincolnshire
Age: 69
Posts: 593
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I bought a Canon Ixus at the beginning of this year. Great little camera that suits me down to the ground. A couple of months ago, the zoom stopped working so I took it back to the shop, still under warranty, and it was sent back to Canon. Canon refused to honour the warranty claiming that the camera had obviously been dropped and they wouldn't repair it (the shop agreed with me there wasn't a mark on it). After much arguing, Canon then said that zoom had suffered pressure damage - I must have crushed it against something. More argument followed, the upshot being that whatever caused the zoom to fail, they weren't going to fix it. Short of buying a new camera at £440, I was left with no alternative but to cough up £120 for the repair.
On this basis, I cannot recommend the purchase of any Canon product.