It seems that most complaints about Mesh are about after sales service or delay in delivery.
Dell on the other hand has very good after sales service and most of their complaints are about failures.
I've had personal experience of 2 dell machines going faulty within days of purchase at my office, both were mother board failures. But we only have Dell machines at work so I have nothing to compare that failure rate to.
I suppose most companies these days fall down in one area or another. I would love to find a good PC maker that has a perfect record, but I suppose that's just wishful thinking.
You pays your money and takes your choice I suppose.