oldbeefer.
doing any search for any maker will turn up similar results, it returned 99 for dell for instance as opposed to the 51 returned for Mesh.
I'm quite happy with my Mesh and my mum is quite happy with her Dell. I have no complaints about customer service from either company. But it is true that the generic mother boards of Dell machines are no where near the quality of a branded product.
Both companies offer good quality systems at good prices. Both also suffer from very noisy complainants. Those who buy systems, from both Dell and Mesh, then have no problems, are in an overwhelming silent majority.
Some wouldn't touch Dell - others wouldn't go near Mesh.
Each to his own.