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Old 8th June 2000 | 01:04
  #8 (permalink)  
pilot999
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Unhappy

Just a note of caution about Symantec fax programs (admittedly not WinFax as suggested by Feline but I suspect not much different). Amongst other machines I have a Compaq laptop which came with Symantec "Just Connect" fax program - when it works it is VERY good, though it goes through phases when it refuses to work and has to be re-installed - the first time this happened I needed to get some original software to re-install it - Symantec MOST UNHELPFUL denying it was their program, Compaq (UK) also tried to deny it, then said the backup software provided with the machine included it (it did not), but eventually (after numerous phone calls) had to admit liability for it as it appeared on their US web-sites(!). Also appeared on some Symantec websites (and the users guide says Symantec all over it!) but Symantec did not want to know. After 3 deliveries of CD's fom Holland and the US (all the wrong ones) eventually got floppy disks (all 8 of them I seem to recall) to re-install the program. It seems to have a bug built in that requires re-installatioon every so often, re-installation also buggers up the sound card which then has to be re-installed! Hope win fax is a bit better????