Addinfurnightem, Just been on a trip and didn't feel like browsing on my cellphone (at 9600)so sorry for delay in responding.
I haven't had that problem myself but what Tallbloke says makes sense. I also can't help wondering whether it might not be an "undocumented feature" in Word2000. Has been known to happen!
The only other thing I can suggest checking (at this stage) is that WinFax is actually set up for the modem you are using and the port is set up for TAPI. You can check these out from the SetUp programme included with WinFax (it's a separate programme from WinFax itself). Hope that might help.
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Feline
(I Sit, I Watch, I Smile)