I fully concur with all of the above. I have to say though that Anytime has been very well behaved for over 2 weeks now.( maybe there was a glitch that they've now fixed) I connect 1st time 98% of the time at 46667 bps right now. Who/How did you contact to get your rebate. I would like one myself for the appalling service i got during mid May to mid june. i use the 0808 9933001 number to dial up.