Lower lobe and co
You guys speak from your experience with the aircraft IFE systems which is fairly minimal compared. I often liase with CSMs on several A330 and 2 or 3 747-400 per shift and I regularly see severaL A330s (over a quarter of the fleet) in one shift with less than 10 soft resets per flight and quite often with non, zero naught resets with 297 pax on board.
The A330 sys tends to be a bit tempremental after new movies are loaded but settles down after a day or so.
Please do not think I don't symathise with you when the system fails but I see it first hand plus the stats and its getting better. Here was me thinking this would be heartening news for you characters at the front end but instead you prefer to bitch at the messenger..
The 744 is a joke. The one aircraft with the latest vers 4 software has been a disaster and the system components are starting to get old enough now that hardware failures are very much creeping into the equation poor IFE performance.
To quote a choice line from this thread :- "you guys should have a nice lie down and have a bex or becks" which ever you prefer.