The original question was would you use BA again?
Having just changed and used Virgin this week I am afraid the answer is no unless I have to. BA appear to have converted themselves into the British Leyland of the skies. Stupid unions and crap management. I sugest that both sides read a bit on what happened at leyland, perhaps they may wake up before its too late. Very sad. But there are plenty of alternatives out there. Just need to accept the loss of the gold card I guess!