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Old 19th April 2001 | 21:55
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Hew Jampton
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Do you have Norton System Doctor on? There's a thing on the MS Knowledge Base that says Windows Update might not work with System Doctor because SD sets up a huge number of empty files in an INF folder and that stops Update working.

Drop System Doctor, Find/Search for files oem*.inf (I can't remember the folder but it's an INF one and I don't think it's necessary to specify it), size less than 1KB, select all the zero size ones and delete them all (might take a couple of hours, I had over 12500 such files).