Army route checks the RAF

[GOLF_BRAVO_ZULU]

I'm not sure what this adds to the debate but, for what it's worth, the link http://www.mercopress.com/vernoticia...4&formato=HTML may be interesting. It's not a MoD publication and only relates to the South Atlantic but is, nonetheless, a valid insight. The salient paragraph is; "when travelling on the Airbridge if there are any points that any passenger wishes to raise they should do so with the Passenger Reporting Officer (PRO), said Captain Philippson. "The PRO is a nominated senior military officer at the Lt Cdr/Maj/Sqn Ldr/ level travelling on the flight who is tasked with monitoring the performance of the service provided and completes a written report on each flight. Any comment on the service, positive or negative, should be passed on to him or her so that feedback will be passed on to the appropriate area at the time the issues arise. During your flight the PRO can be contacted via the cabin crew".

As you will see, the PRO doesn't have to be a Brown Job; it can be any SO2. There are DLO iterations of this arrangement but the Commercial one seems more succinct. This aligns with all the current QA expectations and is part of DSCOM's (DTMA as was) performance measurement against its agreed targets.