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Old 22nd Jan 2007, 21:56
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virginblue
 
Join Date: Mar 2003
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Easyjet "Free Transfer On Earlier Flight"

If I book two consecutive Easyjet flights will they allow me to make use of the "free transfer on earlier flight" policy ? The small print states that you can only use it on the return trip to your original destination, for example on a trip BFS-LTN-BFS for the LTN-BFS leg. If I book BFS-LTN-AMS, would they allow me to take an earlier flight on LTN-AMS? Telling from the small print, it is not covered, but on the other hand, is the "return leg" rule strictly enforced? I am asking because Easyjet does not sell return trips in a strict sense and sometimes it will be difficult to assess for a CSA whether a leg is indeed the return trip.

How is this handled in real life by the customer service agents, regardless of what the T&C says ?
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