I don't man this in a nasty way , but I'm glad I'm not alone. I am no Computer expert and initially I thought my problems where because of something stupid that I'd done. I now see that this problem is more widespread.. . Fobotcso wrote,. .I dial up normally using either IE or OE and will get a connect and logon almost instantly; and then almost instantly a disconnect.
I have been getting this as well , not too often though, and it seemed to start only recently, maybe in the last 2 months, as soon as i click to navigate to a new location or link, the connection is restarted immediately with no problems. I used to like doing downloads during the early hours when everyone was in bed , things like Anti virus updates and such like,but the connecting is so unreliable ,I don't bother now. I was sick and tired of coming downstairs to a Hung/Frozen computer.. . I have a Telephone next to my computer and i could almost guarantee that if anybody picked it up and pressed re-dial they would be connected to the BT service status line. I get the same "No Problems" message everytime, and everytime I put down the receiver saying, " LIAR!"
BTW , have you noticed there is no Customer service # you can call for free. I really object to having to pay 50p per minute to complain about a less than satisfactory service, If you e-mail your concerns , you just get a standard automatic response from a machine. I tried it once last year when the service was really bad (Last May), I wrote 4 or 5 different e-mails to different departments and got 4 or 5 responses back , within seconds, all saying exactly the same .....basicaly nothing. Any way enogh moaning from me. I'll have a go with some of the suggestions so far and see how i get on. Thanks for the input folks.