lousy service yet again and as a 3800 hour pilot I would not recommend it to anyone
No doubt you told them when you signed in (as you have here) that you were a 3,800 hour pilot? Therefore, it is quite understandable why the service was lousy.
As a mere student in comparison I really enjoyed my last visit to the Aviator at Sandown. I thought the food was excellent (as always) and the staff were cheery and efficient. The experience was only slightly marred by having to spend the time with Pitts2112 and DubTrub but nothing in life is perfect.