It just shows all your attempts (pass or fail) at any casa (ASL) exam under your ARN. This may be the contact you were directed towards, I had some trouble getting through too initially but when you get through she knows what you're after and will get your credit details over the phone and send the thing out straight away. Give it a go
Branka Brkic
Telephone 02 6217 1665
Email
[email protected]