Icarus, thanks for coming back to me on this. Clearly I was exporting my Outlook address book differently to your method. Through trial and error I've found that you have to export at least one more field from Outlook than you are going to import to OE. And at least one of the extra fields has to be after the e-mail field. The reason is that there is no comma at the end of an address line in the CSV file and therefore OE won't see the last field.
So when you get to your import stage in OE you will be able to see the both name and e-mail address fields as well as any others you exported. Then, as you say, you have to map the fields you want to your OE fields (probably just name and e-mail address).
All this using Outlook 2000 and the OE in IE 5.5 with Win 2000. Thanks again.
And I hope this has been of some help to the original questioner and others.
[This message has been edited by fobotcso (edited 20 January 2001).]