gone too far
Kedhandi, the descision to vote yes was taken with the impact to our customers in mind, that in itself should tell you how far we have been pushed by our heavy handed, confrontational management. a lot of those who voted in favour of a yes vote did so in the hope that it would make those that run our company wake up and stop taking from the 'little' people while lining their own pockets.
i am sorry to read that you have been told to take your business elsewhere, after all it is the cabin crew, mostly, that are the face of British Airways and give the customer service that brings you back time and time again. we have now been pushed way too far and need to redress that balance and if that means we have to take it all the way to the wall, then we will.