Helen49
You are right - generally speaking but;
BA will never - and - can never match the low-cost airlines and the terms and conditions they offer their staff. Its an impossability, although GO did spark a glimmer of hope - however short lived it was. BA can 'restructure' its business model though through changes in attitudes and working practices - FROM THE TOP - DOWN!
Industrial action may not be the best way to get noticed. Nothing else seemed to have worked. There were meeting, forums and numerous talks aimed at getting a solution. None of them worked and why? The attitude of management, especially WW. Management are not having terms and conditions cut. They are merrily 'River Dancing' around Waterside, doing not a lot
(from my experience of spending numerous occassions there).
Lets cut the cra*, get down to basics here. Too many 'egg-heads' suggesting things that clearly dont make any sense - as is proving now. Make changes where changes are needed. Do it in full consultation with staff, dont 'enforce' heavy handed tactics. Bean counters should get out more, and see the big picture. Take a secondment into the airline-proper and then come back and re-evaluate your schemes... Oh and listen to the staff on the front lines... We are the ones who day in and day out, promote, sell and deliver the BA WAY
BA management - please dont claim to be shocked at the result. YOU have brought this on yourself, and fine well you know it. The company is being run-down and soon there will be nothing left. T5 is like the new Pandoras Box. It will open up many more problems than it will resolve