I have every sympathy with the CC who want to do and get paid for a quality job. However, the economic direction of the short haul airline business is surely one of driving out cost, even if quality of service suffers as a result. The succes of the LoCos means the more traditional airlines have to move towards that end of the market.
For staff who pride themselves on doing a first rate professional job, it must be demoralising to be pushed downmarket by a management that is being driven by those market trends. But hey, unless businesses and individuals are prepared to pay a hefty margin above LoCo prices for their short haul travel, then such changes are inevitable.
SSD