My experience suggests pigheaded bloody-minded Brit jobsworths.
We waited 1,5 hours at Stn due to utter incompetence by BAA to have my printed online check-in sheet rejected ("paper folded, won't scan" said the pondscum. "OK check my wife's - she didn't fold hers and BTW where does it say "do not fold"? sez I)
Checked wife's - that didn't scan either! Suspect crap scanner head or ****tty pondscum with grudge against world.
Sent back to airline desk who, much puzzled, wrote out in biro name and flight number on blank boarding card. On-line check-in sheet had passport number, address, telephone number, e-mail address, flight number and as far as I know my grandmother's maiden name.
Had to queue again another 1,5 hours and then waved through with a stupid bit of card that anyone could have written.
Go figure, as they say across the pond.
I repeat my long and hard-held assertion that UK minor bureaucrats are the most incompetent, bloody-minded nasty pieces of work on the planet.
Not to mention that the Home Office, according to its own Minister, is "not fit for purpose."
