I got caught on IG Click too. I was using it for a 2-4 hours a day during the days I was off or working lates and switching to BT free for after 6pm and weekends when my family use the internet most. It all seemed to be working fine but the switching of identities for e-mails was a pain in the bum.
Now that the IG Click service is going down the tube on Dec 20 I think I will switch to AOL and dump both BT and IGClick, which is changing to a 1p per min service.
Barclaycard said they will refund most of the £80 I paid to IGC if that company refuses to give me a refund. I was with them for only six weeks before the bad news. I have been in touch with the trading standards dept of Bexley Council, the London borough in which IG Click is based (at Erith, Kent) and they advised me to contact Essex County Council's TS department because IGClick have committed a criminal offence (misleading price indication) under the Consumer Protection Act.
SS