Hi, I'm a non-airline comercial pilot. Traveling as a pax on Ryanair last month, I got an emergency exit seat. The flight was fairly full (due to the fog just before xmas.) The CC had to deal with several passengers who were non able-bodied or with young kids etc trying to get in the row. Dealt with them very well, I thought but a couple of the pax took it in bad grace.
I understand the need for young families to be together, though. Anyone working for a operater that doesn't assign seats, how do you deal with families that can't sit together due to rows already being partly taken?