Boo, sorry to hear that there wasn't any reply yet.... What do you expect, an organisation like MAS. I had experience numerous experience just like yours, infact worst than that. It took a month for a letter from the Boss (former) of Flt. Ops to reach me, and that is to my crew mail box. Before I could reply, a verdict letter (guilty) was on the way. But this one reached me 3 weeks after the date of the letter issued. Slight improvement I guess, but this is within the same department. As in your case, maybe you need to wait after Christmas, which year? I don't know...Cheers!