Thanks for the remarks, I shall be more careful of what I say next Wednesday on VS! Many of the pax comments reminds me of the observation by the head porter at an upmarket London hotel.
About 25 years ago, I was working in a junior role and often chatted to the guy who had been there for many, many years. He despaired of the way guests (= pax) seemed incapable of doing anything for themselves. "It's like, when they walk in the front door, as if their arms drop off and they can no longer even carry a newspaper." Sound familiar...?