Hey, JæDæ
I dont work for EK but i believe those guyz are very professional. They would not fail you because you were not home to take their call and atleast you called them back! I also know that they work from 7am - 3pm(cabin crew department) so maybe you called when there was no one in the office.Then again,their weekend is Friday and Saturday so maybe they will get back to you on Sunday or next week.Don't worry,i bet all is well!
Do keep us posted.
~
flyoneday