What are MAN management doing to combat the security queues to ensure people have enough time to spend shopping in the new retail outlets?
It looks like the new hand-baggage and search requirements are here to stay, which will lengthen everyone's time being processed through security.
How much has the "passenger per hour" rate been hit? How much new security capacity is being provided just to stand still and protect the airside retail investment?
I hope the Board are asking these questions of management.
Anyone here have the answers?