Fair doo's Orient Spy i am based in Newcastle and yes i have been here for 1 year and your right, it is my first airline job.
My previous job was as an instructor, you know..working 7 days a week in dodgy aircraft and in all weathers to earn £7000 per annum.
I have used staff travel only once with no problems and have recently received two free tickets for work done in the company! Only 2!!!! the swines
With reference to "Phil", if you think that being headstrong or even a bully are unique to him as a MD and owner i sudgest you have never run your own business.
Anyway back to the real world, what t&c's would you most like to see returned or introduced?