Your long-hall ops sound like Blue Paranoia ( that infamous farce of an airline from MXP and FCO) reincarnated ( although they haven't died yet)My god this long haul lark sounds like such fun (not). Oh well, good luck with staying awake on the drive home, maybe I'll try and think of you next time I feel like wingeing too much about my lot in Ryanair. . . . or then again maybe not, I'm still entitled to want better too.