Tut tut Luoto! Pax can fly with whoever they like so please continue to enjoy your bus journey!
Premium pax that pay premium prices may have slightly higher expectations than yours. Is that ok? After nearly 20 years flying, my colleagues and I, pride ourselves on being just that ... professional. Naturally you have your own valued opinion of BA crew, however, the GPM's, filled out by you - the pax, reflect that they choose to be frequent flyers with BA becasue they like the level of service they receive. You may beg to differ with the millions of pax that fill our planes though?
