Originally Posted by
N Joe
PompeySailor / Bladdered
Saw your comments on the other thread, thanks. If I get through to Heidi when I ring JPAC, I'll pass on your regards.
N Joe
Having been directed to this rumour network, I find all your comments regarding the JPAC and its staff baffling. I worked there for four weeks during RN roll-out and found that Heidi was one of the more knowledgeable members of the team. What I also found quite incredible is that servicemen/women are extremely rude to the operators who answer your queries. The whole attitude seemed to change when a Service HR adminstrator got on the phone. Could this be the attitude you all use when dealing with call centres who phone up trying to sell you double glazing just as you are sitting down for your dinner.
What you must remember also is that at anytime there may be a senior officer listening into your call. (4* officers have been known to sit and listen.)
Personally, I am impressed with the level of service that the JPAC offer.
