OK Little Blue, we will just have to agree to disagree. I've been in the industry for 38 years and I'm well aware of the many constraints that influence a decision. Only on this occasion I just don't believe that a great deal of "thought" actually went into the thought process! And I'm sorry to get personal but your attitude "sh1t happens" shows a remarkable lack of respect for your customers. I stick to my guns that IN THIS PARTICULAR CASE it was a very poor decision.