I'm going to run the risk of this sounding like a jetblast rant but...
I'm in EDI and BA have cancelled my flight to LCY this afternoon. Now, thats understandable given the conditions. But, I want to get home so I've tried to called them to find an alternative route home.
WTF can't I call them? I call their customer services line and having been told they're busy (no really??
) they just drop the call. I'm happy to sit in a queue, but no, I don't even get the choice.
Great, that means I've got to get down to EDI just to speak to someone, who may or not be able to help, and so add to the hoards of people already cluttering up the place.
