...it is not going to get any better in the near(or far) future
I agree. 11 years on since I abandoned the ATNS ship and nothing has changed... or should I say nothing except the ATC's. You would think that by now someone in ATNS would see the full picture.
Being now involved in a business I've learnt that the only thing that counts at the end of the day to management is the bottom line. If staff problems don't impact on the profitablity... frankly they couldn't give a
Good luck to those left behind and Merry Christmas (hopefully not behind the mic).