get through and air their grievance directly,
So was this a polite "I have a problem" call or was it a one way tirade where one didn't let the facts get in the way of a good rant?
If the former then I agree with all the subsequent posts - the guy's a rank conscious idiot.
If the latter, however, then it's no surprise that the guy reminded
Radalt that some common couresy was called for and then hung up.
Treat people right and you might just get the same treatment in return!