Originally Posted by
HEATHROW DIRECTOR
<<No point in having any sort of flight strip if your radios aren't working. >>
Yep.... I expected that sort of response from a bloke in a blue suit.
Yes, we tend to think on simple terms.
PS. As a customer, do we get any money back because NATS failed to meet the terms of our Contract or would such an outage be covered in any fault allowance?