Quite right NASUS.
It's funny, I was teetering on the edge of changing NGO to non commercial, and I guess I should have! What I meant to highlight in my response was that innovation has seldom come from the private sector in spite of the attacks on this thread. And before I get shot down, seldom does not mean never.
NOR do I mean to infer that private sector operators are not innovative - after all I have spent some years doing just that! Its just that private sector providers have to convince each client to pay for the innovation without a tangible return in most cases. On the other hand, a public sector provider can often fund the innovation despite the "client" and thus demonstrate by example why it was necessary.