XPS Customers can now request a duplicate CD containing the Microsoft® Windows® XP Operating System as well as a CD with drivers and utilities relevant for your XPS system.Requests are limited to one set of duplicate CDs per XPS system purchased.
Dell will provide you the most up to date Resource CD available, containing the latest drivers and diagnostic tools currently being
shipped on new systems. Due to the frequent updates of this resource, it is possible that the latest Resource CD may not provide
all the drivers for XPS systems over one year old. If the resource CD you receive does not contain all of the drivers needed for the
peripherals and other hardware installed on your system at the time of purchase, you can locate and download those drivers at
http://support.dell.com/xps
If the machine in question is not an xps - latitude,inspiron perhaps, a call to Dell may result in needed CD being only a shipping charge (or less) away.
As always, Good Luck!