Flipster, your very last word says it all :EXAMPLE. When we joined up, we came with all the bag and baggage of our civilian backgrounds. Little by little this was replaced with a Service ethic. Some of that came from a DI breathing literally down your neck and asking with concern if he was hurting you, but in the main it was by observing the conduct of your superiors. If you were fortunate you had examples set for you in the way compassionate and welfare situations were handled. You would note that not only was the problem itself addressed, but that note was taken by yourself and others of that care and of its positive effect on morale. Little by little you acquired a sense of what a duty of care meant, and of how you in turn should exercise it. It seems to me that this delicate but essential core of the Service Family has been neglected and allowed to whither because those who set the examples are either unwilling or unable to do so. If the former, they need to change attitude or go, if the latter, they must be re-empowered. If the Staishes etc are no longer in charge, then that must be reversed. Restore the powers of subordinate commanders and re-integrate the Chain of Command, and quickly!