"Ya hallo, Porsha Melbourne, ve have vays of making you happy"
"Yes, Captain Boffin here, you remember me? I was in your garage last week having the fingerprints removed from my 930 convertible's oil filter. Yes that's me.... well your latte was dreadful..... Anyway, we appear to have a problem; I'd like a full refund on my motorcar!"
"Yaaa... Vy iz zat?"
"It appears that the car is not fireproof! Not only did my moustache wax melt but my fine collection of Enya and Moby CD's has been damaged. I demand a full refund including the cost of reinstalling my cigar humidor in my new Benz"
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