Originally Posted by
englishal
too late to prevent delays to two commercials!
Shows what their concern is !
While I think NATS corporate culture around cost v service may be questioned - The individual's I have met are all devoted people doing their best (very good job) with the rules they are given.
If I was cut up on final into a controlled airport and had to go around I would be annoyed and I would expect the controller to be equally annoyed I had to go around and that he now had a bunch of work to do to get me resequenced whether I was in a 747 or a 152.
I would also be a bit p**ssed if I was on the inbound flight (normally pressed for time anyhow) and spent an extra 10 minutes faffing about because someone infringed.