I had an issue about 3 years ago where I reported an illegal and totally non aviation standard repair to an autopilot wiring and took photos and gave a detailed Defect Report and to this day have not had any feedback or has anything been done to the company or anyone in it
I applied for my Licence Renewal recently and received it back with several Groups omitted the printing had squewed so the printing had run off the edge of the page
I wrote an email back and complained about how they demand all the i's dotted and t's crossed but they turn out shoddy work
I received a curt email back that said I could expect my licence in the mail suitably amended
When it arrived it was in an envelope that was too big and so when I opened it it was all scrinched up
NO APOLOGY NO Anything
They should all be fired and a new group of people hired who can do the job without the arrogance
I am sick of it