Perhaps this person had his second go with the JetStar arm of Qantas???
Ex say Ansett C&T, possibly good at his job, they'd want his skills from what I've seen.
The tests are not designed to be learned
Perhaps, but the can be. At the very least techniques can be learnt which will greatly improve your score.
The tests are a crock anyhow, go to the pub or coffee shop and talk to the applicant and you will probably have a better idea.
Far too many good applicant have missed out with Qantas by this rubbish. They have then gone on to having great careers with Cathay etc, get rid of the shrinks....