Double Standards
In the corporate world one pays ones account on formal issue of a tax invoice. It’s called ‘an audit trail’ and one that ‘company auditors’ adhere to. CASA refuse to issue a ‘tax invoice’ for your flight crew medical fee. Instead they ask you to ring in your credit card details. They won’t process your medical until you have done so. Obviously in your case they couldn’t match payment to a specific invoice and feel they have licence to multiple-charge you!
What happens if they owe you money? Try this little gem from their finance section!
“CASA must pay for the goods or services within 30 days after the latest of the following:
(a) title in the goods (if applicable) has passed to it and the goods been accepted;
(b) satisfactory completion of the services (if applicable);
(c) receipt of a correctly rendered invoice.
Double standards! Yes. Their internal finance policy and their auditors won’t allow them to pay their contractors without meeting all three conditions.