Interesting Hilico
With regard to PPHeli `s reply.......
Firsty "they" are not mates, just people local to me who "appear" to have lost out.
(1) This company uses 0845 and 0870 phone numbers eg 0870 350 2410 and 0845 230 0504. These are "non-geographic numbers" and when you dial them will automatically translate to a geographical (eg. 01702 for Southend, 01787 for Earls Colne, etc) or a mobile number. This gives them the flexibility to be out of the office and still answer the phone - and not have to give their mobile number out. So the fact you get Vodafone voicemail is NOT a problem - they could just be busy on another call.
Fair enough - although they have not been contactable late yesterday or today.
(2) Presumably you have a receipt for the £250 and details provided in writing by the company of the date/location of the flight and where to turn up to at Southend and at what time. Without this evidence you may not even have a case! Caveat Emptor!
Not just receipts lovley printedtickets, dated etc !
(3) Have you been to Earls Colne in person (on a weekday in office hours) and sort it out - just as Blind Bob suggested? If no joy at their hangar, find the airfield manager and ask.
Not Yet 