Tiscali are a bunch of *****
If only I had read this before joining them in September!!! Six weeks later no broadband with everyone telling me BT were doing something to the exchange and it wouldn't be long. Eventually one guy tells me that the order was cancelled the DAY AFTER it was ordered!!!!
Seems Tiscali couldn't be bothered to reorder it.... musta ment someone taking an inititive or sumin
So hours of phone calls later and I have to officially cancel it. Then tried to complain to be told no complaints dep to phone...grrrrrrr. Eventually someone gives me an email address and someone else a postal address. So emailed a complaint and posted one as well. Another six weeks later (this week infact) gets a totally unacceptable letter telling me sorry I had a problem! Oh yeah and a snotty email telling me to call their technical dep for help!!!!
All I can say is that I love Mr Pipex, his broadband service is great, quick to set up and so far very reliable. Oh and even better his help service is UK based...absolute bliss. Thank you Mr Pipex, you really are my hero
Babe