How can it possibly be equated to Leyland when they are highly focussing on the product so that they don't lose ground to the Asian airlines, in complete contrast to that failure?
WW made an extremely foolish and unguarded comment about the value of loyalty, which probably reflects his attitude towards both his job and his future, but I don't think that should be translated through all of management. Although some act and bahave in that manner, others are well aware of what is required to keep the operation flying, I am sure.
WW has lost a large amount of respect I might have had for his business operations, as he obviously has the same regard for human capital as O'Leary. Yes, they are both successful and canny operators, but such comments do nothing for relations - one element they disregarded in copying the SouthWest model in Europe. Shareholders might love his ability to run a lean, enduring airline model, but I would be worried as a shareholder that his management ability is too combative and somewhat lacking at the personal skills level.
With regards to the Club World upgrade, tristar500, you are confusing current success with what is needed to stay ahead of the game in the future - yes it is successful at the moment, but future success is not necessarily assured if the product become stale.
PS - can the mod please make a comment if they delete a post. It is incredibly annoying to write something and find it has vanished with no comment at all.