Originally Posted by
tristar500
Oh by the way the company has agreed to 'roll-out' the NEW CLUB CLASS product on all longhaul aircraft, to include new seats, entertainment systems and food to the tune of around £100 million. Yet another Club Class re-fit!!!
The re-fit is necessary. BA's most profitable product is getting stale. All airlines do this and it's an absolute necessity, in order to attract business paying customers. It's a bit like asking a car manufacturer not to redesign its cars. After a while (if they don't), your customers will start moving to competitors who have a more updated model.