The Airline is undergoing a lot of changes at present. A fair number of them are required as the rules employees work under were made in different times. Nothing wrong with that, just an expression of the ongoing need for change - not always improvement.
Having said that I echo Keg's comment things are not good.
We have a management that is confrontational, belligerent and in many cases bullying. The Company has made enormous mistakes over the last six years - yes it has also made some good decisions. However the costs of the mistakes are starting to come through and will continue to do so over the next period of time.
The Company has the wrong fleet, going to the wrong places. It does not appear to recognise the changes that other Airlines are putting in place for product improvement.
Their Industrial Relations policies are woeful. They do not understand the need to lead by example but more by threat, intimidation and deceit.
The ordinary employee, as a general rule do their job to the best of their ability. They still regard the customer as the number one priority.
Employee moral will continue to be at a low ebb until the management of the Company recognise their worth and treat them reasonably. This could be as simple as telling them the truth!